Return Policy

At Gabe’s, our customers are our priority! We want you to be happy with your purchases.

Returns for in-store purchases

With original receipt: You may return merchandise with a valid original receipt for a full refund or exchange within 30 days.  All items should be in new condition with tags attached.

Returns without a receipt, or past 30 days: Returns made after 30 days or without an original receipt will receive in-store credit for the current selling price. Returns without a receipt require a valid picture ID (driver license, state ID, military ID or passport).

Returns for mobile purchases

You may cancel your clubhappy order at any time before it is processed by contacting Gabe’s customer service at customer.service@gabes.net. Once the item has shipped, the return/exchange policy applies to the purchase.

In-store Returns: Returns for mobile purchases can be made in-store within 30 days of pickup or at-home delivery. Purchases made through the Gabe’s mobile app are subject to the same return policy as in-store purchases. Returns for refund or exchange must be made within 30 days of pickup or at-home delivery and must be accompanied by order confirmation number (your order confirmation can be found in your order email). Refunds will be made in original form of payment or in-store credit only. Items returned after 30 days will receive in-store credit at the current selling price.

Returns by mail: Returns can be made by mail by using the pre-printed return address label and return form included in your package (if you need a replacement return address label or return form, please click here to contact customer service). Returns by mail will be for refund only. Refunds will be made in the amount of the purchase only, shipping and handling fees are non-refundable. Please refer to your order form/receipt for the cost of individual items. Once your items are received, you will receive an email confirmation of the return. Please allow up to 14 business days for the refund to post to your account. If, for any reason, your item(s) cannot be returned you will be contacted via email. Returns by mail must be post marked within 30 days of pick up or delivery confirmation.

 

Unfortunately, merchandise that has been used or worn cannot be accepted for either exchange or refund. Intimates and swimwear items must have all original tags and liners in order to be returned.

Gabe’s holds the right to limit the number of returns or to refuse a return based on our refund verification systems. If you have questions about the return policy, please contact customer service at customer.service@gabes.net or by reviewing or FAQ Here

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